General Terms and Conditions

• A bet is a contract based on unknown outcomes that is made between a customer and a betting organization. Bets are accepted in accordance with the terms of the business;
• The outcome is the result of the event or events on which the wager is placed;
• A customer is a person who places a wager;
• Events, odds, outcomes, and wagering deadlines are all listed on the line;
• If a bet is canceled, there will be no reward. A refund is given and the wager is deemed null and invalid;
• Time added by the official is included in regular time; overtime, shootouts, etc. are not;
• Data from the processing center serves as the basis for all bet computations;
• Customers have ten days to confirm their wins and report any inconsistencies, together with all of their bet data;
• If every one of the chosen outcomes is accurately predicted, the wager wins;
• Future bets may have different betting terms (odds, limits, etc.), but current bets stay the same;
• Bets on known outcomes may be settled at odds of “1”;
• Client-company disputes must be resolved through a required complaint process;
• Claims may be denied if they are not presented within ten days with accompanying documentation;
• Bets that are deemed invalid due to staff mistakes or inaccurate listings may be paid at odds of “1”;
• Bets may be invalidated and settled at “1” if a match is determined to be unsportsmanlike. Proof may not be supplied;
• Recalculation using the correct odds may be necessary if there are obvious odds errors;
• Errors in names or tournament information that are not translated or transliterated do not warrant bet refunds;
• The business may cancel accounts and nullify bets if it’s shown the client had previous knowledge of results. No proof must be disclosed;
• Translations of these rules are superseded by the English version.

• The platform reserves the right to adjust or cap betting limits and odds for any event or individual user, without prior notice or justification;
• Multiple wagers from the same player on identical outcomes may be limited at the company’s discretion;
• A wager becomes valid only after it is officially logged on the server and confirmed digitally. Once placed, bets cannot be altered or revoked;
• Only available funds in the user’s account can be used for wagering. Upon confirmation, the amount is deducted immediately. Payouts are credited after the bet is settled;
• All pre-match bets must be submitted before the actual start time. Scheduled times are approximate. Wagers placed after kickoff are void—except during live betting;
• Bets placed in both pre-match (LINE) and in-play (LIVE) formats are final unless the terms explicitly allow for changes;
• If a bet is nullified, the original stake will be returned. In accumulator bets, only the specific voided selection is excluded; the rest are resolved as normal;
• In the event of a miscalculated result due to human or technical error, the wager will be corrected. Bets placed during that correction window remain valid. Negative balances must be resolved before further betting;
• Matches are only considered canceled or postponed when verified by credible sources such as official sports federations, team websites, or organizing bodies;
• Attempts to deceive support staff or provide false details regarding wagers, winnings, or outcomes may lead to bet annulment. This also applies to accounts linked to minors;
• Wagers made on events whose results are already known—but not yet reflected in the system—will be deemed invalid;
• Should an event be delayed by more than 72 hours, associated bets will be canceled and refunded;
• If a match is cut short, outcomes already determined will be settled. For incomplete selections, the system will pause resolution for 48 hours. If play doesn’t resume within that time, those bets will be paid out at odds of 1, unless specified otherwise in the individual sport rules.

We have the authority to alter the Agreement for a variety of reasons, including business, legal, and any other purpose pertaining to client service. The Website contains the exact terms of the Agreement as well as the dates on which they went into effect. Personal obligation for reviewing the present agreement will rest with the client. The betting firm has the right to change how the website functions at any moment and without giving clients advance notice. If the customer disagrees with any of the modified terms of the agreement, they must cease using the website. Any further use of the website after the Agreement’s revised terms go into effect will be deemed to constitute its complete acceptance, regardless of whether the client has been notified or is aware of the changes from the renewed Agreement.

Anyone under the legal gambling age in their jurisdiction or under the age of eighteen is not permitted to use the website. We have the right to ask for evidence of age at any time, and if you don’t, your account may be suspended and your service may be denied. In certain places, it could be unlawful to gamble online. Clients that use the site agree that they are in charge of making sure their activities abide by local regulations. The legality of our services in any particular country is not guaranteed by us. In areas where gaming is illegal, we do not provide our services. Users attest that their activities are legal in their area by agreeing to this agreement. Unauthorized or unlawful usage of the site is not our responsibility.

The United States, Canada, the United Kingdom, Spain, Latvia, Lithuania, the Netherlands, France, Italy, Switzerland, Albania, Barbados, Pakistan, Syria, South Sudan, the Cayman Islands, Haiti, Jamaica, North Korea, Malta, Panama, and the United Arab Emirates are among the countries from which we do not accept clients. It is totally forbidden for anybody who lives in or visits the website from certain nations to use our services. The list might be changed at any time. If customers from these areas disregard security or legal warnings, they are entirely liable.

• Customers need to establish an account using “1-click” or traditional registration (email and password) in order to use the site’s primary services. Complete personal information must be supplied, including name, phone number, and birthdate. You must have a working email address. If you registered using “1-click,” you’ll need to update it to a legitimate one later;
• To confirm your information, we could ask for identification papers. Account banning or suspension may follow noncompliance;
• Customers are required to submit current and correct information. Payment restrictions, suspension, or cancellation may result from inaccurate or out-of-date information;
• For assistance with the registration process, call support at 8(800)301-77-89 (24/7);
• Each client may only have one account. It is possible to close backup or duplicate accounts. We have the right to cancel associated activities, keep deposits and wagers, and request that profits or bonuses obtained through these accounts be returned.

By making deposits and withdrawals on the platform, you promise to act in good faith and confirm that your funds come from legal sources. Cash is not accepted. If the conditions of the third-party payment systems we employ don’t clash with our policies, you are obligated to accept them. You commit to never canceling a transaction. You will be required to pay back the entire amount plus any collection costs if this occurs.

Should we suspect abuse, we may stop or revoke incentives or payments. When fraud or collusion is discovered, we take legal action to stop it. We’re not accountable for losses from such acts. Customers must contact live chat or 8(800)301-77-89 (24/7), if they notice any suspicious activity. If we detect fraud, we may immediately ban accounts without providing a refund. We may also call law enforcement. Illicit use of the website is strictly forbidden. If verified, accounts might be closed and money seized with no refund. It is not permitted to play on behalf of someone else. Users who demonstrate inadequate understanding of sports betting during verification risk having their accounts banned.

In the following situations, we could remove a client’s account (including login information) without giving them advance notice:

• We make the decision to no longer provide services to a particular user or in general;
• The account is connected to one that has been banned or deleted in the past;
• The client engages in hacking, collusion, or system manipulation attempts;
• The account is being utilized for illicit purposes;
• The client publishes incorrect or offensive material.

In certain situations, we could block all relevant data. After subtracting any sums owing, any residual balances, if any, will be repaid upon request. We can additionally utilize the client’s contact information to notify them of the termination of the agreement or the closure of an account. Refunds will be issued for any remaining balance, except violations of Sections 9 and 16. If we are unable to contact the client, money can be sent to our business or a government agency.

In the event that a website problem occurs during the betting procedure, we will make every effort to promptly correct the issue. We will not be held responsible for any IT device failures that result from clients using their own equipment to access the website or for disruptions in the Internet providers’ operations.

We do not offer any guarantees or assurances outside of the boundaries of this Agreement and exclude liability (to the extent allowed by law). The customer acknowledges to use the Website’s services at their own risk and discretion. We are not accountable for any offenses, negligence, losses, or damages that cannot be fairly foreseen, nor are we accountable for the content of other websites that are accessed through the Website.

The customer agrees to fully refund the losses incurred and to protect and preserve the objectives of the betting company, its partners, employees, and directors from any claims, liability, expenses, losses, and costs caused by the following:

• The client’s violation of the terms of the agreement;
• The client’s violation of any third-party laws or rights;
• The use of the client’s identity information by another individual, with or without the client’s consent; or the taking of prizes earned in this manner.

We have the following rights in the event that the client violates the terms of the agreement:

• Inform the client that their actions violate the terms of the agreement and demand that they cease any prohibited activities right away;
• Promptly suspend account operations;
• Block the client’s account without warning;
• Remove from the client’s account any money received in the form of bonuses, winnings, or payments as a result of the violation.

We have the authority to remove the client’s username and password if they fail to follow any of the terms of the agreement.

• Everything published on the Website is protected by copyright and related intellectual property laws and is fully owned by us. You may download content from the site to a single device only, and any printed versions are allowed strictly for personal, non-commercial purposes;
• Any use of the Website grants the Client no rights to intellectual property owned by us or any other third party;
• Any use or replication of trademarks, brand names, logos, and other promotional materials published on the Website is strictly forbidden unless we have granted permission;
• The Client is accountable for any damage, damages, or expenditures incurred as a result of their unlawful action. The Clients must contact us promptly if they become aware of any unlawful behavior and offer all necessary help in the conduct of an inquiry that we may undertake using the information supplied.

We’re dedicated to safeguarding personal information and handling it in compliance with our privacy policy. By supplying personal information, customers agree that we may use their data for the reasons mentioned in the Agreement or to comply with legal responsibilities.
Except for essential processors or staff members who need access to deliver better services, we won’t divulge or share personal information with outside parties. To guarantee correct documentation of the information supplied, we maintain track of every customer correspondence.

First and foremost, you must submit any concerns or claims you may have about the way the website operates as soon as possible to the support service via the online chat feature on the website (the support service’s phone number is 8(800)301-77-89 (24/7), or by email at [email protected]. The customer consents that the dispute record that is kept on the server may be utilized as evidence while the claim is being considered.

You can contest any issue by submitting written arguments and supporting documentation via the website’s live chat, by phone at 8(800)301-77-89 (24/7), or by email at [email protected]. Within 14 days after reviewing your claim, we will let you know the outcome. Should further research be required, the review time might be prolonged to 30 days. In your correspondence, please avoid using offensive language, crimes, or inaccurate information.

Force majeure situations, such as acts of God, war, civil unrest, labor disputes, public network outages, DDoS attacks, or any other disruptions impacting the Website’s functionality, do not entail any liability for delays or inability to fulfill commitments. The Website will be inactive during certain times, and responsibilities can be postponed. Upon the conclusion of the force majeure incident, we shall use every effort to rectify the situation and fulfill our obligations.

It will not be interpreted as a rejection of those solutions or as a justification that releases the customer from fulfilling their duties if we are unable to facilitate the client’s fulfillment of any obligations or if we are unable to employ any legal remedies to which we may be entitled.
The remaining portions of the agreement will remain fully enforceable, but any clauses that lose their legal force or become invalid will be severed from the rest of the agreement. The invalid portion will be changed in these situations in accordance with the updated standards.

The Website may include connections to other resources outside our supervision. We are not accountable for the content of the other sites, the actions or failures of their owners and the content of any third-party promotion and promotion. Links to other websites must only be included for informational purposes. They are used at the clients’ own risk.

Only money bonuses will include an increased wager (win back) that covers the bonus amount. Should the bonus represent a portion of the deposit, the wager will cover the percentage. The website will determine the wager amount, which will be based on the bonus action that was conducted. The money bonus may only be withdrawn when it has been fully refunded. Bonuses cannot be withdrawn prior to the initial deposit if they are accrued for registration or in other situations when the client is not obliged to pay any remaining amount in order to get a bonus.