Responsible Gaming
We pay close attention to issues that may occur as a result of gambling addiction since responsible gaming is a crucial component of our policy to serve our customers effectively. We think it is our direct responsibility to keep gamers safe from excessive gambling propensities and to prevent gaming by children.
We want our service to be as practical and pleasant as possible, fitting in well with entertaining leisure. Nevertheless, even though gambling is a fantastic pastime, some gamers may develop problems with it. We fully support and adhere to the globally recognized responsible gaming policy, and we go above and beyond to ensure that our clients may enjoy the thrilling and safe game without losing control.

Maintaining Control
Gambling in a bookmaker’s office is merely entertainment, a great way to spend time, to watch your favorite team play, and to meet other people who share your interests among the other bettors. Nevertheless, you must remember that you need to be careful when you are having fun, watching the games, and wagering.
Every customer engaged in betting has to keep in mind:
- You should treat gambling only as a recreational activity, not a source of income;
- Never try to chase losses, accept them as a part of the game;
- Begin the game with the intention of spending only what you can afford;
- Keep track of your time and money spent.
Avoiding Addiction to Gaming
Only a very small percentage of players of games have gaming addiction, but the majority of people view gambling as a fun, recreational activity. According to the results of the latest research, only a small percentage of individuals have the issue referred to as gaming addiction. But we do consider the issue seriously and advise the bettors to never forget that:
- Gambling depends on the laws of probability so there are no «formulas» and «systems» which would ensure the winning;
- The urge to play should originate only from you;
- Gambling is a leisure and not a way to get money quickly or pay debts;
- You should always watch over the money that you use up on the game;
- You should always understand the game rules when you are playing, so take time to thoroughly read them before engaging in such entertainment.
One cannot easily distinguish a good hobby from a bad habit. However, there are a few indications that the gambling players may begin to develop issues.
Self Assessment
You must answer ten questions. If at least half of the answers are yes, then it is likely that you already have a gaming addiction:
- Is gambling an important aspect of your life?
- Are you betting with more money on a consistent basis?
- Do you gamble with money that has been borrowed?
- Do you tend to play for a longer period than you initially intended to?
- Do regular visits to the betting shop negatively affect your reputation?
- Do you get frustrated or disappointed when you cannot carry on betting?
- Is gambling used as a means of escape from your difficulties?
- Do you frequently have to recover?
- Were efforts to reduce the time spent at the gaming establishment unsuccessful?
- Do you hide your gaming habits from your family?
Some Tips for Managing Gambling
- Make a plan in advance of how much time you will dedicate to the website for the game;
- Make a plan in advance of how much you will wager, and do not overdo it;
- Never take money on loan to place a bet;
- Find yourself a new hobby and incorporate it into the game;
- If you’re in a bad mood or depressed, don’t visit any gambling sites.
Optional Self-Exclusion
We offer you voluntary self-exclusion. If you want to terminate your 1win account, please get in touch with our customer service. You can choose how long your 1win account will be blocked. It may then be automatically reinstated after that time. However, if you seek permanent self-exclusion, your account will be irreversibly canceled without a chance to be reactivated.
Seek Free Assistance Online
It’s okay to ask for help if gambling ever becomes too much for you. There is always assistance available, free, confidential, and just a click away. The following reputable companies offer recovery materials, live chat, helplines, and expert guidance:
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